The GTS facilities are continuously monitored by the GEANT Network Operations Center and outages of infrastructure generate immediate alerts to the Level 1 support staff. Level 2 support is available during normal business hours to address unusual or more complex service related problems requiring more expertise. Level 2 support is available outside of normal business hours by special prior arrangement.​​​

If you have an issue please contact us by emailing: support@gts.geant.net​​​